Privacy Policy

At Batchlane.com (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website www.batchlane.com (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a) Personal Information

When you create an account, make a purchase, or contact us, we may collect:

• Full Name

• Email Address

• Phone Number

• Billing and Shipping Address

• Payment details (processed securely via third-party gateways)

Note: We do not store your complete credit/debit card or payment information on our servers.

b) Non-Personal Information

We may also collect non-identifiable data such as:

• Browser type and version

• Device information

• IP address

• Pages visited, time spent, and referral source

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate order updates and shipping details

• Respond to your queries or requests

• Improve our website, products, and customer service

• Send promotional offers or updates (only if you subscribe)

• Detect and prevent fraudulent transactions

3. Cookies and Tracking Technologies

Our Site uses cookies — small data files stored on your device — to enhance your browsing experience.
Cookies help us:

• Remember your preferences and login details

• Analyze site traffic and usage patterns

• Display relevant ads or product recommendations

You can choose to disable cookies in your browser settings, but some parts of the website may not function properly as a result.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal data.
However, we may share limited information with trusted third parties, including:

• Payment gateways for secure transactions

• Shipping and courier partners for order delivery

• Analytics or marketing providers (such as Google Analytics) to improve our services

All third-party partners are bound by strict data protection obligations and use your data only for the intended purpose.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
Our website uses SSL encryption for secure communication during payment and data transfer.

However, please note that no method of online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access or update your personal information

• Request deletion of your data (subject to legal and transactional requirements)

• Opt-out of marketing emails anytime by clicking “Unsubscribe”

To exercise these rights, please contact us at privacy@batchlane.com.

7. Retention of Information

We retain your information only as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, and resolve disputes.

8. Third-Party Links

Our Site may contain links to third-party websites. Batchlane is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 privacy@batchlane.com
🌐 www.batchlane.com