Terms and Conditions

Welcome to Batchlane.com (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website Batchlane.com (the “Site”) and all related services, including the purchase of clothing and accessories (“Products”) offered by Batchlane.
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site or purchase our Products.

1. General Information

Batchlane.com is operated by Batchlane, a fashion retailer specializing in men’s and women’s clothing.
We reserve the right to modify, update, or replace any part of these Terms at any time. Changes will take effect immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of any updates.

2. Eligibility

You must be at least 18 years old or have parental consent to use this website. By using Batchlane.com, you represent that you meet this eligibility requirement.

3. Products and Pricing

• We make every effort to display accurate product descriptions, colors, and pricing. However, slight variations may occur due to photography or screen differences.

• Prices are subject to change without prior notice.

• Batchlane reserves the right to limit the sale of any Product or to discontinue Products at any time.

4. Orders and Payments

• By placing an order, you agree to provide accurate and complete information.

• All orders are subject to acceptance and availability.

• We accept payments through secure third-party gateways. Batchlane does not store any payment details on our servers.

• In case of payment failure or suspected fraud, we reserve the right to cancel the order without notice.

5. Shipping and Delivery

• We offer delivery across India through trusted courier partners.

• Delivery times are estimates and may vary based on location and courier delays.

• You will receive tracking details once your order is dispatched.

• Batchlane is not responsible for delays caused by courier services or circumstances beyond our control.

6. Returns and Exchanges

• Returns and exchanges are accepted within 7 days of delivery for eligible items.

• Products must be unused, unwashed, and with original tags intact.

• Certain items such as innerwear, accessories, and discounted items may not be eligible for return.

• Refunds will be processed as per our Return Policy available on the website.

7. Cancellation Policy

• Orders can be cancelled before dispatch by contacting our support team.

• Once shipped, orders cannot be cancelled. Refunds, if applicable, will follow our return process.

8. Intellectual Property

All content on Batchlane.com — including images, logos, product descriptions, and designs — is the intellectual property of Batchlane. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

Batchlane shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our Site or Products.
We are not responsible for delays, losses, or damages caused by third-party services or external factors.

10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City, India].

12. Contact Us

For questions, feedback, or support, please contact us at:
📧 support@batchlane.com
🌐 www.batchlane.com